Business Size SME

Relieving the Stresses and Strains on SME's

It is difficult for a small business to justify the cost of a full-time member of staff to handle your IT. IT systems are also becoming more complex, more powerful, and require a greater range of knowledge than ever before.

As a result, it's a challenge for one person (or even a small IT department) to be proficient in every area.

For these reasons (and many more) it is unreasonable to expect a single person, such as the office manager or IT support manager, to be able to support, operate, administer and manage your whole companies' needs.

For small and medium sized businesses we offer tailored, outsourced IT services that take care of the day to day IT support and operational management of your computer network. Clients think of us as their outsourced IT department.

Our managed services offer an ongoing, continuous service, or you can use our skills for a particular project or challenge you are facing (Our 'Professional Services' offering).

We understand that your business may have unique needs, and we are able to advise you on the best course of action for your specific requirements. Our advisors are business people as well as IT experts we apply this knowledge to your systems (and IT budget) to create the perfect solution.

Our support teams are specialists, and we ensure you receive a truly personal service, rather than a 'call centre' approach. Whether you use our remote support or we visit you in person, on-site support you and your colleagues get to know us and trust us. We're always here for you.

Contact us to discuss the challenges that face you, and let us show you how we can help.

 

 

Your unique challenge - our business solutions.

We provide uniquely flexible IT Support Services to SME's who are looking for fast responses and cost-efficiency.

Datashare take responsibility for the day to day running of the computer network, applications and are available to provide support quickly to your employees when they need IT help.

By appointing Datashare as the trusted IT partner, SME's have benefitted and grown with help from the following solutions;

  • An IS027001 accredited service - the highest standard of accreditation available.
  • Instant access to IT support professionals. Datashare only use highly qualified technicians, who you'll know personally. We do not have a 'call centre' approach.
  • Remote and onsite support,  if required to ensure maximum business continuity.
  • Ongoing IT system health checks, at levels that are right for your business.
  • Disaster recovery - Accredited to ISO27001 and managed backup services.
  • Managed Services and remote monitoring, which spot problems - before they happen.
  • Reduction in your IT hardware spend through Datashare Virtual Hosting Services.
  • Fixed price, expertise available 24/7 through our IT support services.
  • Range of packages to suit a wide variety of businesses and budgets.

We have close relationships with our clients, built through an open, honest approach to business. There will never be any unpleasant surprises regarding your billing. If there is ever any additional work - it will have been fully agreed, you'll understand the benefit, and will have approved the need for the technology.

Contact us to discuss the challenges that face you, and let us show you how we can help.

 

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