Datashare delivers IT services that your organisation needs to help it run efficiently and smoothly.

What's more, we take our contractual commitments seriously - and here's why...

In response to frequently expressed dissatisfaction with conventional 'break-fix' and hardware support services currently offered in the market, Datashare has developed a unique approach to address complaints most commonly expressed by clients; namely;

• Failure to meet contracted service level agreements;
• Inadequate stock of replacement parts;
• and lack of feedback from the provider for the duration of a logged call'.

Datashare - Your IT Hardware Support Partner

With Datashare as your support partner, all incoming service requests are directed through our Help Desk, manned entirely by technical consultants - not engineers or call handlers. All calls are individually referenced and placed on the Help Desk database which defines forward actions and agreed feed back intervals to the client. This helpdesk operates GOTO Assist from Citrix for immediate remote assistance.

The simplest and fastest solution to IT hardware failure

Our unique service provides fast, accurate solutions to hardware failure issues. Throughout the process, our Helpdesk and support services ensure clients are fully informed, and know when issues will be resolved.

IT Hardware Support - A unique process delivers better results - click here to find out how.

Our model is a simple one that offers maximum service for minimal outlay. In this respect we believe that the service we provide is unique, in that we utilise a combination of specialist hardware maintenance suppliers as well as our own accredited systems engineers to ensure delivery of the highest possible standard of maintenance services.

Contact us for more information and a quick, no obligation discussion to help you with your requirements.